Returns and Refunds Policy
At Gleesons Fresh Foods, we strive for the highest quality in every order; however, due to the perishable nature of our products, returns are typically only accepted for damaged or incorrect items reported within 24 hours of delivery. We are committed to ensuring you enjoy the freshest experience and will work quickly to resolve any issues with your order.
Return Process
- 1.Inspect Your Delivery
Please check your order immediately upon arrival to ensure all perishable items meet our quality standards and your expectations.
- 2.Contact Our Team
If you notice an issue, email our support team within 24 hours with your order number and clear photographs of the product in question.
- 3.Verification Process
Our quality control team will review your claim to determine if a replacement, store credit, or refund is the appropriate solution.
- 4.Resolution
Once approved, we will process your refund to the original payment method or schedule a priority redelivery of the fresh goods at no extra cost.